Bay Shores Senior Care & Rehab Center

ZERO STARS!! I would NOT recommend!!!

Very Deceiving Facility! If you can take care of yourself you may make it out alive from this place. If you can’t, you might as well start planning a funeral. My father was neglected and mistreated here. He came here for short term rehab after a stroke, lost his left side, had two brain surgeries. He needed full assistance on mostly everything. I heard the staff complaining in the hallway about cutting up his food. Some days I’d walk in and his food was out of reach and not cut up, or on his left side. He was losing way too much weight so my family and I had to take on 3 different shifts EVERY DAY to make sure he ate because the staff wasn’t caring or doing anything about it. The call button times averaged about a half hour minimum to about an hour and a half for anyone to address his needs. Some days I’d walk in and the call button was way out of reach or tucked into a drawer. Sometimes they wouldn’t even be wearing their pagers so they couldn’t tell who needed help. One day I noticed he had white chunks clogging his catheter tube so I told a nurse to check it out, she said it was normal. It was not. He ended up in the ER with a bad bladder infection. He was on the schedule for four baths a week and he only received one per week. He was starting to get yeast infections all over his body. I hope the state of Michigan can do something to investigate or intervene because the poor souls here get treated less than dirt.

Zero stars! please consider my review before sending your family member to Bayshore…my father was here to heal from a stroke and heart attack. He has left side neglect, which means his whole left side is unable to move. He needs help eating, drinking, bathing, unwrapping things, literally everything he needs assistance. Bayshore staff WAS STARVING my dad. We asked/told multiple staff members he needs his food on his right side, he needs it unwrapped, and he needs his bed upright so he could actually eat. Almost every single day one of my sisters and I would walk into his room… his food would be completely wrapped up in Saran Wrap, milk not open, straws not unwrapped, and his bed would be completely flat! We had to cook him 3 meals a day and bring it into Bayshore so he could eat properly. They would also skip giving him a bolus (which is liquid food that goes into his stomach feeding tube when he doesn’t eat, which he needs !!!) Some days they would leave his food tray on his LEFT side and he wouldn’t even know they left it beside him. I have one photo as a great example I will add of his food being wrapped up and bed down. Some days his emergency call button would be pinned to his pillow on his LEFT side where he was unable to reach it. He also would be left with no water in reach. He developed yeast infections in his armpits, on his back and his groin from not getting bathed. He developed a horrible UTI that spread to his kidneys. The nurse told my sister that white chucks in his catheter tube was NORMAL. He later went to the ER for that infection!! Trust me we reported all of this treatmemt to administrators, head nurses and case workers BUT NOTHING WAS DONE ABOUT IT. He was only getting bare minimum physical, occupational, and speech therapy some days they wouldn’t even make it to his room. Also CARRIE AND TRACIE (physical therapist) were loudly talking about my dad walking into the hallway and I confronted them about it, they apologized after I called them out. He doesn’t even know what’s going on half of the time and they were being mean to him because of how he was talking to them (guess he was needy and trying to tell them he’s in pain during exercise) HES ASTROKE PATIENT FOR CHRIST SAKE, so horrible. My poor dad almost died so many times since October 14th!! We have been fighting for him every single second of every day. BAYSHORE IS INHUMANE!!!!! We reported this facility and you will to if you send your loved one there.

Has an employee there by the name of brandy joyner who constantly invites people to this place of business to fight such a shame that they are putting people in danger by allowing her to continue to work for them

The Administrator goes above and beyond to keep everyone happy!