Brookdale Portage

We moved Dad into Brookdale Assisted Living a couple months ago. Dad has some short term memory loss but otherwise is in good health. We lost Mom in 2020 and since then Dad has been lonely and wasn’t taking good care of his health or his home. He was scammed three times that we know of and lost most of his life savings. He had a stroke which was a wake up call to us kids that Dad needed to be somewhere that would provide a safe environment. We had talked about it a lot the past few years but he didn’t want to lose his independence. He visited Brookdale, met the staff and enjoyed lunch with some residents. They invited him to social events before he moved in which made him feel welcome and valued. He loves his suite, he loves his neighbors, he loves the variety of activities and he really loves the food. He made the decision to give up his car after a few weeks and hasn’t missed it. We kids are so relieved that Dad is happy and safe.

I'd give them a 5+ the staff is friendly and people are very helpful and the place is very clean up kept and they have the best maintenance I have ever seen. I broke my pelvis when I came home from the hospital of course I could not drive anymore so the staff would take and buy what I needed and bring it to me and I would pay them for it. I also know that I am driving. Need help getting my walker into the car so they come out put my walker in the car and when I come home, I call and they come out and take it out for me and set it Up, there are many other little things that they do that is very very helpful. I cannot say I enough about the staff here at Heritage house Gates. The residents are so very friendly too.