Hathaway Hills Assisted Living & Memory Care

Make sure you can tell the exact date your loved one will pass. Most places don’t charge you rent after death but they will be sure to get the next 30days from you.

I have heard nothing but good things about this assisted living and the staff is absolutely amazing and would go out of their way to make sure residents are well taken care of.

When we first moved my mother into Hathaway Hills we were very happy. I think at the time I even left a 5 star review! It all went downhill after Leslie left. The majority of the staff was good, we did have some petty theft happening while she was there. She did suffer one bad fall that never should’ve happened while the staff was caring for her. She had the smallest room in the place, which was the size of a postage stamp. It worked for her since she’s blind, but they kept hiking the price up over and over and over again as well as her level of care price. The BEST thing we ever did was move her to an assisted living in Cedar Springs where she has a living room and separate bedroom for $1,700 less per month (that was the price difference when she moved, I’m sure it would be A LOT higher now!) Hathaway Hills is ALL about the money! When you tell them you’re moving be prepared to continue to pay for the room well after vacate (read your contract!) and then they might even hit you with replacing the carpeting like they did us. Do yourself a HUGE favor and look elsewhere for your loved one. Best decision we ever made was to make the move out of here.

I can’t say enough good things about this assisted living community. The staff go above and beyond to make residents feel comfortable and respected. They are patient, kind, and always willing to help. The community is well-maintained, and there are plenty of activities to keep residents engaged. It’s clear that the team genuinely cares, and that makes all the difference. I want to recognize the Executive Director for their outstanding leadership. They are professional, approachable, and genuinely care about both residents and staff. You can see the positive impact they have on the entire community. It’s reassuring knowing the community is led by someone so dedicated and compassionate.

currently being investigated for MULTIPLE complaints from living family members whose loved ones passed away here. please make sure you look into where you send your loved ones. just because you feel like it’s the closest option, doesn’t mean it’s the best for the one you love! the level of unprofessionalism and immaturity from the executive director is truly sickening and should be red flag enough for you to look into other options.