Dining
Meal preparation and service
North Ottawa Care Center
4.3 (64 reviews)Spring Lake, MI
Skilled Nursing in Spring Lake. Confirm current services and availability directly with the community.
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Ask North Ottawa Care Center about current services, prices, availability and a visit.
(616) 842-0770Calls go directly to the community.
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Key amenities
Outdoor & recreation
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Pricing & residences
Current pricing
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Rates and availability can change. Ask the community for a personalized quote and details about included services.
Public reviews
4.3 · 64 reviewsGreat help, treated very c good by the help therapy was very helpful! I hope I don't have to return but would tell anyone how great it was !
Have been here for a few days for rehab and so far everyone has been incredibly helpful and supportive to offer the best service possible. I would highly recommend this facility
Night staff not as helpful as day staff. Night staff not listening to family trying to advocate. Medical needs not met in a timely manner. False reporting on progress of patient leading to early discharge. Short staffed. Social worker attempted to retrieve elderly’s bank account information on a form any staff member has full access to with no liability. One hearing aide lost in shower and staff is not taking responsibility. Patient is certain the staff member took it off before showering. Family is out the money and has to buy a new set of hearing aides. No help exiting building with patient…
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Night staff not as helpful as day staff. Night staff not listening to family trying to advocate. Medical needs not met in a timely manner. False reporting on progress of patient leading to early discharge. Short staffed. Social worker attempted to retrieve elderly’s bank account information on a form any staff member has full access to with no liability. One hearing aide lost in shower and staff is not taking responsibility. Patient is certain the staff member took it off before showering. Family is out the money and has to buy a new set of hearing aides. No help exiting building with patient needing maximum assist with a walker.
More recent reviews
Staff did not take care of my Grandpa like they should have. He has Stage 4 Kidney disease with one kidney not functioning and they didn’t catheterize him in a timely matter. This happened numerous times and some staff wouldn’t listen to my family when they advocated for him. Now, my grandma is taking him home because she doesn’t think he was getting the proper care he needs. (He also didn’t get one-on-one rehab several times and my grandma had to insist he did. He was there for rehab not group exercise.) Insurance will no longer pay and she doesn’t want to pay nearly $600 a day for mediocre care. He isn’t ready to come home, but the notes on my grandpa make it look like he is doing better than he is. It is really sad how elderly get pushed around because insurance does not want to pay the 100 days they are supposed to pay. I am really worried about my grandpa. Having said all this, there are some amazing staff there.
The staff is extraordinary: compassionate, intelligent, and so helpful. I am beyond impressed. I am here for rehab and the care has been so impressive.
Beautiful Building. Staff very helpful and friendly. We took our friend out to eat and had no problems. It was a very nice visit.
It’s never easy to recover from an injury or severe illness. My time at Heartwood Lodge was met with caring and efficient aides, nurses and staff. The therapists were attentive; their methods effective and even fun. The sense of community offered a friendly atmosphere of belonging. I enjoyed making new friends as I worked to achieve my goals of recuperation. The meals were good, varied and creative. I would choose to return here if I had another health crisis and recommend it highly to anyone facing the need for therapeutic intervention. Thank you to all the staff for your help, service and support.
I'm a resident here and very satisfied.