Rockwell Memory Care

I only put 1 star because I think I have to put at least something. But this place is a zero star facility and I wouldn't wish it on my worst enemy. I am a former employee. The place was so rundown and cheap that I'm surprised they made it through inspections without the need for bribery. The higher ups looked at those residents as a pay check and nothing else, not human. The staff was over worked and burnt out with little compensation. The facility was never properly supplied with things that are necessary for daily activities. I even spent money from my own pay to buy snacks for the residents when there were none (most of the time) and purchasing soap dispensers and refills to keep in the bathrooms because there wasn't any. DO NOT LET YOUR PARENT/SIBLING/ LOVED ONE LIVE HERE!! It may be cheaper, but there is a reason its so cheap.

Because I live out of state, I did not have the opportunity to view the facility until my sister had been at Rockwell for almost a year. The day I arrived (Sunday) there was only two staff members for at least 15 patients. At one point while the two staff members were in a room attending to a patient, another female patient had successfully taken off her clothes in the hall. My sister's room had 3 beds in it (one bed empty) and there was no soap or hand sanitizer at the sink or anywhere in the room. Neither she nor her roommate had access to drinking water in their room. I was told that she gets a shower twice a week if she is cooperative. She had an extremely bad skin rash on most of her body. She was cold and wet. She had lost a lot of weight. Her bed was a rubber something. I noticed that she and her roommate were allowed to sleep through breakfast. She seemed drugged. I was told that lunch was at [removed] p.m. However, at 11:30 a.m. I insisted she be given food. She was able to walk down the hall to the dining room where she ate all of her food and drank all of her liquids. The next day, Monday, I returned. There was more staff, but the same conditions. Late morning still had not eaten. I had to ask them to feed her. She ate everything! I did not see the residence being stimulated in any way other than watching TV. I did not see the staff engaging with the patients. My sister is no longer there. Also, be aware of EXCESSIVE drug treatment!!

Buyer Beware!!!!!!!!!! Because I live out of state I did not have the opportunity to view the facility until my sister had been there for almost a year. The day I arrived (Sunday) at Rockwell there was only two staff members for at least fifteen patients. At one point while the two staff members were in a room attending to a patient, another female patient had successfully taken off her clothes in the hall. My sister’s room had three beds in it (one bed empty) and there was no soap or hand sanitizer at the sink or anywhere in the room. Neither she nor her roommate had access to drinking water in their room. I was told that she gets a shower twice a week if she is cooperative. She had an extremely bad skin rash on most of her body. She was cold and wet. She had lost a lot of weight. Her bed was a rubber cot. I noticed that she and her roommate were allowed to sleep through breakfast. She seemed drugged. I was told that lunch was at 1:00 p.m. However, at 11:30 a.m. I insisted that she be given food. She was able to walk down to the dining room where she ate all of her food and drank all of her liquids. The next day, Monday, I returned. There was more staff, but the same conditions. The morning is about over but still no food. When presented with food, she ate it all and drank all her liquids. I did not see the residence being stimulated in anyway other than watching TV and I did not see the staff engaging with the patients. My sister is no longer there. Also, be aware of EXCESSIVE drug treatment!