SKLD Bloomfield Hills

I want to recognize Cheryl and Jen in Activities. They always have great games and activities !! Most of the staff here is real nice. I also want recognize Samar in Admissions. She is beautiful 🤩 inside and out. She checks up on me. I would recommend this facility for Rehabilitation.

My church member was a resident at optalis Bloomfield Hills her stay was very comforting. When I visited she would say I’m alright here people are good. Housekeeping kept room clean. Versie and Anntonette were very welcoming. May she rest in peace. Great job.

The administration at Optalis Health were so caring & heartfelt. They were very attentive & patient when it came to switching my father’s hospice especially Admissions Director Samar Malouf & Social Worker Director Narmeu Jolash. They both were with me & my mother in my father’s room going through the whole process like they were family. Optalis Health is a very clean & well kept facility. Great Staff. The nurses were so Friendly and right there quickly when you needed them. Once again it’s a very well ran facility.

I just had to share this. My mom was a resident at this facility back when it was SKLD, and recently I ran into a nurse who took care of her during that time. You know how you never forget the nurses who truly make a difference the ones who show real compassion and empathy? That’s exactly who she was for my mom and our family. She made us feel at peace leaving our loved one in her care, and that means everything when your family member is in a nursing home. When she told me she is now the Director of Nursing, I couldn’t help but smile. Knowing the kind of nurse she was, I can only imagine the level of care and leadership she brings to the entire facility now. Shout out to D’Angela you truly deserve recognition for your hard work, compassion, and dedication. Families should feel confident trusting their loved ones in this facility.

I would like to thank Lavern for being an awesome Leader and Thank you for the referral. I'm kinda disappointed with the nurse for sending my sister off with a large bag of clothes and a wet bag of clothes and both bags belongs to someone else. Also, I'm suspicious about whether my sister was fed or not. When we arrived at the new facility she began to feel ill. Either she missed her breakfast, didn't get her medication or both. I couldn't find her patch she wears (for her memory). I've also noticed there were times when she would have 2 patches placed on her skin at the same time and the nurses were informed numerous times. Some days they would get my sister out of bed just to leave her unattended in the dining room while other residents were in the activity room. On March 19th the residents celebrated St Patrick's Day dressed in GREEN while my sister was in bed. If that's not rejection what is? Nurse BAO needs to be replaced