St Mary's Nursing Home

My father was in here, he was suppose to be there for physical therapy because he has liver disease was asleep on a breathing tube for 2 weeks. I read reviews and I wasn't happy, but I thought I would give them a chance. Well am not happy. He's been there for 2 weeks, no one has helped him walk or get around, which they were suppose too. He was on a thick liquid diet, and even when he was able to handle thin drinks they still wouldn't give it to him. And he would go all day without something to drink, unless I brought him something when I visited. WE, me and my mother, had to help him to the toilet or wash his hands, because the nurses did not get there fast enough, because of his medication when he has to go, it was NOW, he couldn't wait. Then they got an attitude cuz we helped him. They treated him like he was an old fart, when he's only 57. They left my father alone, when he hit the call button because he spilled his drink. So he cleaned it himself since no one came to his room and almost fell in the process . They also changed his room twice, and that takes a toll on him moving around and trying to get comfortable, and there was some unpleasant smells around the hallways. I'm 20, and I have been taking care of my father since I was 18 and they treated me like I didn't know what I was doing or talking about. My mother had to get lippy with them to get something done for him. There was only one nurse we liked, but she was only there on weekends. Unless you don't love or care for your family, don't bring them here.

Clean home-like environment? Yeah, if your home stinks and looks like a third-world medical institution. Yuk. Who oversees nursing homes? Is this seen as o.k?

Beware - NO urgency when they owe you money. I have been getting the runaround for over a year now and still have not received my refund. I was unhappy with the way that my mother's medical emergency was handled and it was later determined that she had suffered a stroke (her blood pressure had escalated to 225/120) and we were told that it was not protocol to have her transferred to an ER/ facility, until the DOD ordered it. My niece, having very basic knowledge proactively called 911. As a result, upon her discharge from the hospital, I had her transferred to another facility, resulting in St. Mary's owing me a refund. It has been acknowledged that I am still owed, but to date, I have received NOTHING.

My brother is at St. Mary's Nursing & Rehab Center. Things are starting to get a little better, but depending on what nurse he has that day, he doesn’t always get the care that he needs. The staff is good but some couldn’t be bothered. They lost his clothes, but they did find some of them. I had to complain because they gave him a broken bed, and he couldn’t go up and down in a bath, but we got that straightened out. Some of the staff are trying to address these situations, but a broken bed shouldn’t even be there. They keep the facility clean, and the food is decent. They all go to the dining room and are served individually. However, their security is a joke. The entry door has the code on the outside of the door to get into the building, so anybody outside could just come up, type in that code, and walk through the door. That doesn’t sound secure to me. When I mentioned it, they said, “We didn’t have any problems.” Otherwise, the facility is decent. The building is clean, the food is decent, and relatively, most of the staff is good.

I visited your facility on January 2, and I was very disappointed. The facility smelled of urine as soon as I entered. The room had not been cleaned and I was very disappointed. The residents deserve better!!