StoryPoint Chesterfield

I can’t say enough great things about StoryPoint Chesterfield! From the moment you walk in, you’re greeted by a warm and friendly receptionist, and that welcoming atmosphere carries throughout the entire community. The caregivers are truly exceptional—kind, attentive, and genuinely invested in the well-being of every resident. Ann Marie, the Executive Director, is outstanding. She knows all of her residents personally and demonstrates a level of passion and dedication that is rare to find. It’s clear she truly cares about each individual and takes pride in creating a supportive, vibrant environment. There is always something happening here—activities, events, and even outings that keep residents engaged and connected. It’s wonderful to see such an active and lively community. The services offered are comprehensive and thoughtfully coordinated. Personal care and Goals of Life services are provided by CorsoCare, while home care support is available through Better You Home Health. Additionally, there’s an on-site gym where residents can receive outpatient therapy services through Powerback, making it easy to stay active and maintain health. The dining experience is another highlight—restaurant-quality food paired with excellent service makes every meal enjoyable. If you are looking for a beautiful community that offers a wide range of activities along with truly 5-star care and service, StoryPoint Chesterfield is absolutely the place to be.

Clean and well maintained property. Care staff are kind, compassionate and devoted to the residents. Fun and engaging activities as well as exercise offered daily. Unique special seasonal events for holidays and just because. Day trips to local restaurants, shops, casinos, etc planned multiple times per week. On site salon and physical therapy services. Live entertainment/happy hour provided twice a week. Strong community atmosphere with residents encouraging and uplifting one another. On site chefs prepare fresh tasty cuisine three times daily.

In one word overall, I would say disappointing. Particularly the (false) sales pitch. She will promise you what she knows you want to hear. For instance- We were told about the amazing activities. Bingo is the reoccurring activity and the same 10 people attend each time. A resident singing at the piano is an event that attracts three people. Other than dinner time SP is a ghost town. When we inquired about the emptiness at other times when we visited, they told us the residents were “sleeping in” or they were on a bus outing. The bus holds 15 people. The most devastating to us - the check in system. Our family member has never checked in or received a check in call. Needless to say…It is costing us a ton of money for our loved one to sit in a room all alone all day. BTW - we did ask for an ambassador to be introduced to our family member to help show them around. It never happened. Please take a closer look. Don’t be fooled by the pretty building and busy calendar. Once you sign the deal, you won’t see the sales person or the management unless you need something. Take a closer look.

Great facility that is only exceeded by the staff. They are so caring and giving of time and talent.

I found StoryPoint for my grandmother after she lived at American House. I can tell you StoryPoint offers 100% more value and service. The staff is amazing to my grandmother and family, great food, amenities and Ann Marie, the Executive Director is the best. Highly recommend if you want to have a Ritz Carlton like senior living experience.