The Brook of Gaylord

Mom moved in to a one bedroom independent apartment in Gaylord August 2018. She immediately made several friends and began taking part in a few activities. As the years passed her health began to decline so a move to the assisted living side was necessary. She was able to still visit with her same friends and partake in some of the same activities (and add several more), all while getting the assistance she required. The staff, well they are more than staff - they become a part of your family! Many thanks to Andrew and family for taking care of mom!

Prefect place for my mother. All the staff treat my mother like she is family. Andrew is my mother’s super hero , if all else fails ask Andrew! Diane is my favorite but sister and brothers like Faith, Sonya, Snooki ( in the kitchen) and others.

I cannot say enough about the wonderful experience my family and I have had at The Brook retirement community in Gaylord. From the moment we stepped through the doors, it felt like a true home, and this warmth continues to resonate throughout the facility. The staff at The Brook are nothing short of fabulous. The Director, Andrew, is exceptional. Diane, the office manager is SO friendly & welcoming. Diane, Sierra, Salvie, Alysa, to name a few, are beyond AMAZING with their clients ♥️They are not only professional but also extremely friendly and cheerful. Their attentiveness to the residents is truly remarkable and makes all the difference in creating a nurturing environment. It’s comforting to know that my parents are in such caring hands. The food is excellent, with a variety of delicious options that cater to different tastes. Each meal feels like a dining experience, which adds to the overall atmosphere of comfort and community. The energy in The Brook is vibrant and engaging, filled with a variety of activities that keep everyone involved and active. Whether it’s social events, exercise classes, or hobby clubs, there’s always something happening that encourages both socialization and fun. The facilities and grounds are beautiful and well-maintained, providing a serene environment for residents to enjoy. The location is also convenient, making it easy for family visits and outings. Overall, The Brook has exceeded our expectations in every way. It's reassuring to know my parents are happy and well-cared-for in such a lovely community, and I wholeheartedly recommend it to anyone looking for a retirement community that feels like home.

This facility is NOT licensed with the state. The staff is nice but do not appear to have any standard training (they each do what they want). But most of the staff did appear to care about the residents. Can't say as much about "corporate". My husband, who had dementia and other health issues, was there for 5 months before they kicked him out on a Friday night at 8pm for a behavior issue and I was told he couldn't come back. Thank goodness for hospice who helped place him in an ER room for the weekend until Monday when they found another home for him. My husband's health declined rapidly after these events and he is now at peace. My advice, think twice before placing your loved one in any of their "communities".

This facility is NOT licensed with the state. The staff is nice but do not appear to have any standard training (they each do what they want). But most of the staff did appear to care about the residents. Can't say as much about "corporate". My husband, who had dementia and other health issues, was there for 5 months before they kicked him out on a Friday night at 8pm for a behavior issue and I was told he couldn't come back. Thank goodness for hospice who helped place him in an ER room for the weekend until Monday when they found another home for him. My husband's health declined rapidly after these events and he is now at peace. My advice, think twice before placing your loved one in any of their "communities".