The Cortland Howell

can’t say enough wonderful things about Cortland’s Howell Assisted Living! From the moment we walked in, we were met with genuine care, compassion, and professionalism. The facility is always clean, well-maintained, and welcoming—exactly the kind of environment you hope for when trusting someone with your loved one’s care. A special thank you to Jhordan, Brittnay, Krista, and Suli—your kindness, attentiveness, and dedication truly stand out. You each go above and beyond to make residents feel safe, respected, and loved. It’s clear that everyone on the Cortland Howell team is passionate about what they do. The entire staff is exceptional, creating a warm, family-like atmosphere that makes all the difference. Knowing my loved one is in such capable and compassionate hands gives me peace of mind every single day. Thank you all for the incredible work you do!

The Cortland Howell was a nice little facility. It was clean, but it's not what I expected. It's more of an assisted living. I saw a nice, small apartment. It had a refrigerator, a microwave, and a sink for a kitchen. It had lots of closets and storage space. I didn't sample their food, but I got a menu, and it's not quite what I want. Jordan was very nice.

My mom has been living at Cortland Howell for the past three years, and the experience has been nothing short of amazing. From the moment she moved in, we felt at ease knowing she was in such a warm, welcoming, and well-managed environment. The staff is incredibly kind, attentive, and genuinely cares about the residents. They go above and beyond to make sure everyone feels safe, comfortable, and engaged. The facility is always clean, beautifully maintained, and has a cozy, home-like atmosphere. There are plenty of activities that keep my mom active and social, and she’s made some wonderful friends. The food is great, and it’s clear they put effort into offering both variety and quality. I’m so grateful to everyone at Cortland Howell for the love and support they’ve shown my mom. It’s comforting to know she’s in such good hands. Although there has been lots of change in management those who are there currently are there with great intent and are very responsive and compassionate.

This facility needs to be shut down. Bad mold issues are being covered up and unaddressed by their ownership and management group. The company should review the new Executive Director, as rude and uncaring towards staff, family, and residents. Unprofessional and unapproachable to address any issues that families are trying to address. As a family visiting new Executive Director was yelling at an outside vendor in the hallway. We are looking to place my mom someplace else. Many family members are leaving due to unaddressed issues. I would not recommend this place under any circumstances.

The residents and staff are nice.