The Oaks at Belmont

This is long. But if you love your loved ones and want to protect them, please read. The director of the Belmont establishment named Yulyia Cleveringa is the most unprofessional, disrespectful person to be in this field. I have not come across a women with so little patience and oblivion for what is going on, ever. My grandfather and grandmother were staying there in the same room. My grandfather fell and this incident was not reported to the family at all. Days later, he was not responding with words and could not speak. Medical personnel took him into the ER and found out he had a subdural hematoma which led to a brain bleed and ultimately his passing days later. I then stayed the night with my grandma due to concerns Yulia’s lack of ability to have her nurses check in on patients and report to families of life threatening occurrences. I ran it by a night nurse who saw me many times in the night and did not express concern, I thought I had permission because we asked/told staff about it. I was woken up by the most heartless, disrespectful, yelling and BELITTLING of my life. All while my grandfather is fighting for his life/in a coma because of her lack of authority, attention to detail and efforts. I had no words, I was on the verge of breaking down in tears surrounded by 3 people in an office with no one to defend me, cornered. The Oaks needs to do better. Do NOT take your loved ones here. I will never forget her face, what she said to me, or how the other office staff sat there KNOWING what I was going through and being belittled/kicked while I was down by a women three times my age. The Oaks needs to check in on their patients and not expect them to call for help when they need assistance. There is no button on their person as an easy to find and click to ring for help. Their bedside alert call button does not have a clip so they can easily grab it and likely will fall off their bed. Then what are they to do. The Oaks in Belmont has a LOT of work to do, starting with investigating how their director, Yulia treats her staff, nurses and patients. If she can speak to me like this, imagine how she speaks to her patients, residents and staff. Take your loved ones to Courtland Riverside or Cascade Trails. Amazing staff, amazing residents, so many fun activities to do. I cannot say enough wonderful things about these two places, but do not go to the Oaks.

If I could leave no stars I would. toxic environment. Kind to the patients; perhaps. But when the people caring for them are miserable it shows.

My 100 year old grandfather received end of life care here over the summer of 2025. He and our family were treated extremely well and we had much faith in the folks responsible for his care. We were particularly comforted knowing Isabella was often working his wing. She was attentive, helpful, kind, and my grandpa would often smile and joke with her when alert. It made our hearts happy. That other anonymous review that mentions a “Bella” sounds bogus, if that’s who they’re referring to. She only went by Isabella with our family. Anyway, I would recommend The Oaks at Belmont; you’ll have lots of opportunity to engage with kind, hardworking staff that you’re trusting your loved ones with.

My mother loves it here! The staff is great. Carla is absolutely wonderful. Shes extremly efficient and timely. With Carla being there I know my mom gets cared for like she would at home. All of management is efficient as well. Only issue I came across was a CRCA named Bella she was very rude and rough with my family member. Also laughing about how her boss Lora likes her so much she can do whatever she pleases. All she did was sit at a desk while my familys light was on over an hour. Thank goodness they also staff employess like Carla.

Worst place in the world you didn't check on my mom for 3 hours now she is in the hospital on life support then you mess with the stuff in her room its on now get ready for a lawsuit