WellBridge of Brighton

Severe Medical Neglect – Do Not Trust This Facility My mother was admitted to Wellbridge for rehab following delirium from a routine surgery. As a CNA myself, I was appalled by the lack of basic care and professionalism. The CNAs were consistently on their phones and hanging out in groups, ignoring patient call lights—including my mother’s. Far worse than the lack of basic care was the severe medication negligence. My mother’s doctor changed her antibiotic after a urine culture came back. The doctor’s office attempted to contact Wellbridge ELEVEN times to notify them of the new prescription for her UTI. Wellbridge completely ignored the calls. My mother never received her correct medication until we discharged her and picked her up ourselves. For an elderly patient recovering from post-op delirium, an untreated UTI is a medical emergency that can trigger severe regression. Wellbridge’s administrative failure and lazy staff put my mother’s life at risk. I will never trust this place with a family member again. I will be filing a formal complaint with the Michigan Department of Licensing and Regulatory Affairs (LARA) regarding this medical neglect.

From the moment you walk in you can feel a genuine sense of warmth, professionalism and respect. Amanda and Rachel in the front office are so kind, patient, attentive, and consistently went above and beyond to ensure my mother in law felt safe, comfortable and valued while there . She was treated with dignity and compassion. Personal connections were built on a daily basis. The facility is clean , bright and beautifully maintained. Communication with our family was excellent. Families are kept informed , welcomed and reassured resulting in peace of mind knowing their loved ones are in extremely capable and caring hands. They even made leaving a smooth transition setting us up with homecare that was ready to start caring for her as soon as we got mom home. I highly recommend Rachel , Amanda and the entire team here for anyone seeking exceptional all around care for their loved ones.