Caremore of Waterford

My mother is currently at Caremore of Waterford. She was in the hospital for a while, so she just went in there about two weeks ago. I came down, while we're trying to find something financially that wouldn't have to drain her account to go through Medicaid. All Caremore Homes seem to do that. They seem to be able to give the care that we were looking for and at a price she could afford. When we went in there, we met with the owner and the staff. The staff has been exceptional with her. We haven't had any problems. They've been really wonderful, so that's a plus. The staff is really great. As of right now (like everywhere else), they're having staffing issues with people. The whole country is having that problem. They care for her wonderfully; but there's only usually one person on staff per shift, which is very difficult right now. We siblings come in there a lot to try to help take the burden off them and kind of look after my mom a little bit more. They are in the process of trying to hire people. They're wonderful because the staff really is there to help them. The food has been fine. There are no gourmet meals by no means. It's kind of more of a basic meal plan, which is understandable because of the amount that you're paying per month. The activities are average. The facility that she's in is an extremely older group of people who are kind of starting with dementia and things like that. It's more of a quiet, laidback assisted living place. There's not too much activity going on. It is an older home, so the layout is not exactly great to be moving around. It's kind of a smaller place. Because of the staffing, they're having a very hard time keeping up. They clean it, but not my standards for cleaning. You get what you pay for. It is on the cheaper end. It's not a horrible place. I would recommend this place to somebody. There's just a little bit of a staffing issue.

We're hoping that mom will be in Caremore of Clarkston within a few weeks. The big reason we chose it was because she could have a private room in there. It is a newer home, so it's more open, more spacious, and nicer looking. The staff seemed to be just really caring for the residents and very compassionate. Just from that brief time with them, they were wonderful. It's a livelier place and more active with more moving around. They still have their wits about them; they're just unable to do the day-to-day activities.

They're very helpful if you have an issue. They listen and try to resolve it. They always keep you informed. The staff feels comfortable calling me and other family members to let us know what's going on with our loved one. They write down any instructions I have for them. They're very friendly with my mom, and will give her a little hug and a kiss. With the new delta variant, they're showing concern about keeping things safe for their residents, as well as staff and visitors. Right now they're requiring that all guests coming in wear a mask. It's a warm place, and my mom has settled in for the most part. They seem to really love her. When they call, they always start off by saying "Mom's okay," and then go into the reason for call. They've taken such good care of her. When she first moved in, her legs were almost black from lack of circulation. They're not like that anymore. She also had a wound from a fall, and they've tended to it so well that it's almost gone. It's a smaller community with fewer patients, so she can get more individualized care and attention. The location is easy to get to, and I've been very happy with them overall.

Small house. Old furnishings. Ok for memory care who won't be aware of surroundings

Too small Old furniture Ok for memory care who won't be aware of surroundings