Cherry Hill Nursing and Rehabilitation

I would not recommend Cherry Hill Nursing and Rehab Facility based on my experience. The facility was dirty and did not appear to be well maintained. The food was also very poor quality. While not every staff member was unkind, our nurse, Melanie, was discourteous and lacked the compassion and professionalism you would hope for when caring for vulnerable patients. A few staff members were pleasant, but our overall experience was disappointing. Another major concern was the lack of phones in the patient rooms, making it difficult for residents to communicate with their families. That added unnecessary stress and frustration. I was so dissatisfied with the care and overall environment that I requested to have my grandmother transferred to another facility. The transfer process dragged on for an entire week. During that time, the receiving facility told us they had not received the transfer paperwork they were expecting. Instead of completing the transfer, Cherry Hill ultimately decided to discharge my grandmother. Choosing a nursing and rehabilitation facility is one of the most important decisions a family can make. Based on my experience, Cherry Hill failed to provide the level of cleanliness, communication, and overall care that my family expected. I would not recommend this facility to anyone looking for a safe and compassionate place for a loved one.

I WOULDNT SEND MY DOG HERE IF IT WAS DYING! The building is disgusting they have dead bugs just sitting in the windows, building is always muggy and funky smelling, the STAFF uses so much foul and abusive language towards each other and in patient areas its literally a nightmare. I came to visit my mother and saw four aids smoking weed in the parking lot you could smell it everywhere. I would never recommend this place to anyone. I am not sure of these individuals names because NO ONE wears name tags 🤦🏼 two female and two males. A heavy set man and woman the guy always wears a hat with no scrub outfit every time I see him he is talking on the phone and the female has red hair brown skintone woman heavyset build. The other two darker tone and slim the woman had box braids and the young man wore all black with a short haircut and glasses. It’s like they didn’t have any concern as if this was normal for this place. I asked my mother if she had been changed she didn’t respond but I could smell and see the urine stains in her sheets!! ABSOLUTELY PISSED!! The aid took 45 minutes to answer the light and once she did my mothers room wreaking of the smell of weed🤮