Faith Haven Senior Care Centre

Don't send your loved ones here. My grandfather was left in piss with skin flaking all over his face. It always smells like pee. This place is filthy and hygiene is virtually inexistant for immobile patients. If I could give less than one star I would. Negligent!

I was fooled by this company. After 2 weeks, their true colors really show. Stand for what you know & believe in or you'll FALL for anything.

I was admitted here for rehab and wound care for partial amputation on left foot. My care and treatment was done very well and professionally. I had a real pistol of a room mate the nurses and cna’s were great with him they had the patience of a saint with him and he was a handful. The food there was very good and plentiful if I needed more just had to ask. Everybody treated me with kindness and respect and we’re all happy for me when I finished and was discharged. I didn’t know what to expect but was way better than I thought it would be. Thank you all for the top notch care.

Very unprofessional!!

Clinical staff is mostly good and seem caring if overworked. They do not seem to have enough clinical staff. Administrative staff, however, is impossible to reach and does not return phone calls. We have been trying to contact the social worker for days and leaving voicemail and no return call. We are waiting to hear news on a transfer request for my mom and are unable to get any information because no one will return a phone call or answer the phone. I don’t understand places that don’t return phone calls. I would be fired if I didn’t return phone calls.