Orchard Creek Senior Living and Health Care

My mom has lived at Orchard Creek Assisted Living for four years. She is very happy there. We were able to make her small apartment look similar to the home she left. Her unit has a deck and a view of the creek. Are they perfect? No. They are pretty darned good. Staff is friendly, caring, helpful and more. When mom is fine, it is all routine. When she is ill or in need she has continuous care. Staff is very good to contact me if they feel anything is worrisome. The food is fine. She rarely complains. She is treated with respect.

The nurses and employees are compassionate, well trained and outstanding at caring for our elderly. The property is very clean, they allow the residents a great amount of freedom to set up their rooms. Absolutely wonderful care from assisted living through hospice. I can't thank them enough for taking care of my mother-in-law.

On July 26, 2022 I flew from Texas to Traverse City , Mi. for a family memorial .Two days later I ended up being admitted to Munson Medical Center with Covid -19. After weeks of life saving intensive care , I as transferred to Orchard Creek for the necessary rehab to allow me to travel back home to Texas. My care plan included customized therapy to physically and mentally regain my strength . My room was private , spacious and cleaned daily. The staff accommodated my every need. They took the time to explain my status ,always encouraging me. Each shift had personal contact with me viva among the following ; CNA , DON, NP, Pharmacy, Activities Director and even Housekeeping. I always felt the compassion of the staff as it was obvious 24\7 . From doing my laundry , serving late night snacks to escorting me on outdoor fresh air walks. Bingo, games on the patio porch , and group activities were appreciated by us all. Sunshine brought out smiles that lightened our hearts. Pedicures, Salon style hair care and massages to calming music had residents waiting their turn . I recommend Orchard Creek Senior Living and Health Care 100% . As a past resident who lived there for over 30 days. The food was delicious, unlimited amounts, hot and served cheerfully .The amenities are real and the care is honest........Thank You Orchard Creek .God Bless Y'all !!!!

My father is in Orchard Creek Senior Living and Health Care. He was in assisted living and then he ended up in the rehab center (right next door), which is wonderful because they could just take him next door. He's now finished with rehab and he will go back to his regular room. They have good staff. We like the people. Each wing is quite small, so they're able to care for their patients more easily than if it were a huge facility. However, my dad ended up sitting in the ER for 14-15 hours and they sent him to the hospital, and they never called any of his daughters, so that part I didn't like. On the whole, they're pretty good. When I was there helping, the staff was very helpful and very kind. He loves the food; he said it's good. They just don't have enough help to keep the facility the way it really should be. He loves the activities. There are lots of card games, and bingo, but not too many outdoor things yet, but hopefully, that will change. They are not allowed to have appliances for safety reasons.

A good friend of mine had to be here for rehabilitation. This man is in his 80s and he has told us he was treated to the highest. They even had a birthday party for him (with gifts). I just want to thank you all there for taking such GREAT care of him. 😇