MichiganSenior Living Guide

Sandalwood Village Assisted Living

3.8 (24 reviews)

New Baltimore, MI

Assisted Living and Memory Care in New Baltimore. Confirm current services and availability directly with the community.

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(586) 383-4404

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About this community

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Key amenities

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Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Pricing & residences

Current pricing

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Public reviews

3.8 · 24 reviews

I feel for the staff, patients and patients family members in this facility. The new management it’s under headed by Shamika is extremely unprofessional. Shamika is very malevolent and rude and condescending I can only imagine what staff members patients and patients family members are going through with dealing with her. With a group home staff patients and family members should be treated with empathy and care. The management in places like this need to be benevolent. Tread likely and think twice before placing your loved one here.

It’s amazing how one person can make a difference in a building. Shantinique loves on my Aunt like she’s her own kin. My aunt is like my mom and l often feel Leary about who takes care of her but seeing my aunt with her l feel save and secure with her being there. I also love the meals they cook there. Very intimate setting with a family oriented feel. Thanks for all you guys do. I know this field can be overwhelming and challenging, I too work in the medical field. Much compassion and empathy to the staff

I'm thrilled to see the positive changes at Sandalwood Village Assisted Living since the new management took over! The care and attention my loved one receives has improved significantly. The staff is more attentive, and the facility is cleaner and more well-maintained. I'm so grateful for the new management's commitment to excellence. Shantinique , Zakia , and Rayann :) Your work doesn’t go unnoticed. Great job to you all and your staff team

More recent reviews

I cannot express enough gratitude and praise for Sandalwood Village Assisted Living ! From the moment we walked in, we felt welcomed and supported by the entire staff. The facility is immaculate, with beautiful common areas and spacious rooms. But it's the people that truly make Sandalwood Village shine. The caregivers are attentive, patient, and genuinely caring. They take the time to get to know each resident's unique needs, preferences, and personalities. The activities team is creative and engaging, offering a wide range of programs that cater to diverse interests. The management team is responsive, transparent, and always available to address any concerns or questions we may have. They truly prioritize the well-being and happiness of their residents. We feel blessed to have found Sandalwood Village Assisted Living and would highly recommend it to anyone seeking a supportive, loving, and inclusive community for their loved one. Thank you, Sandalwood Village, for all that you do!"

I cannot express enough gratitude and praise for Sandalwood Village Assisted Living ! My loved one has been a resident here for quite some time and the care, compassion, and kindness they've received has been truly exceptional. From the moment we walked in, we felt welcomed and supported by the entire staff. The facility is immaculate, with beautiful common areas and spacious rooms. But it's the people that truly make Sandalwood Village shine. The caregivers are attentive, patient, and genuinely caring. They take the time to get to know each resident's unique needs, preferences, and personalities. The activities team is creative and engaging, offering a wide range of programs that cater to diverse interests.The management team is responsive, transparent, and always available to address any concerns or questions we may have. They truly prioritize the well-being and happiness of their residents. We feel blessed to have found Sandalwood Village Assisted Living and would highly recommend

Sandalwood has made a complete turn around! I wouldn’t be more satisfied had it not been for the new operator company A NEW WAY OF CARE💪🏽

I have every event recorded every conversation recorded even have the staff meeting recorded even them buying weed n me being smooth I ask each person this what they let yall do [name removed] cool with half of them. I sent [name removed] a pic of meds left out in rooms n how resident had cart keys an I got a write up for doing so bt staff take meds home from cart again horrible business . Nobody got they cpr meds book counts off paper work she re write If reading this an your family lives here find a different place they get mistreated here so bad I have every video n convo

Horrible bad business SHUT THE BUILDING DOWN . [name removed] one they don’t care for the resident they care for the building not to get shut down like the last building did. I only worked one month n notice they don’t follow meds guild line the pop all the meds out n label the cups n go threw n click out at once. Shower for midnights are done in am at 5:45 but when we do they shower sheets u have to put yesterdays midnight on paper work cus state will see it don’t adds up. Food is being cooked left out serve next day. Foodhandling is not properly done right. Care givers that done did showers a changed have to go in kitchen to serve food. Shan short staff bad Night shift smokes or have weed brought to the job madmen was aware of this. Half of the staff smoke or sit in the car during the shift. Rough when rotated residents. They have staff stealing / an paying resident money for her pops christen) when hired is a mess to be continued I have more

Location & neighborhood

47640 Gratiot Ave, New Baltimore, MI 48051
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