Independent Living
Independent residences with community amenities and opportunities to stay active and connected.
Learn moreSentinel Pointe Retirement Community
4.6 (89 reviews)Grand Rapids, MI
Independent Living and Assisted Living in Grand Rapids. Confirm current services and availability directly with the community.
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Public reviews
4.6 · 89 reviewsKevin and his team do a great job providing a clean and supportive environment for seniors. Definitely check out Sentinel Pointe!
Sentinel Pointe has team of caring people who strive to make each day a great day for your loved ones. From management to each individual staff member they treat my in laws with kindness and respect. Every request I have ever had, has been taken care of in a timely manner and with grace and kindness. Health Care Associate is a great addition to Sentinel Pointe's care for any medical related needs. They are also a kind and caring team and we have used them multiple times throughout my in laws time there. I would whole heartedly recommend Sentinel Pointe as an outstanding option for a love one…
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Sentinel Pointe has team of caring people who strive to make each day a great day for your loved ones. From management to each individual staff member they treat my in laws with kindness and respect. Every request I have ever had, has been taken care of in a timely manner and with grace and kindness. Health Care Associate is a great addition to Sentinel Pointe's care for any medical related needs. They are also a kind and caring team and we have used them multiple times throughout my in laws time there. I would whole heartedly recommend Sentinel Pointe as an outstanding option for a love one who needs a little care, but would like to independently live in a community. I have not experienced the dining, but I can give an A+ rating on all other services we have utilized. Thank you Sentinel Pointe Team for all you do!
Housekeeping has been spotty. They often do not show up on the assigned day. When the do show up, their focus seems to be in and out as quick as they can. Very short staffed. Residents are friendly, but it sees a ling time to assimilate into the groups for those who are a quiet. Ad ministration is very involved in the day-to-day life. They are seen around the building regularly. They participate in some activities( like karaoke) and address us by our names .Food has been a non-stop problem again, the food service is often short-handed and lack training The chefs are not chefs, but line…
Read full review
Housekeeping has been spotty. They often do not show up on the assigned day. When the do show up, their focus seems to be in and out as quick as they can. Very short staffed. Residents are friendly, but it sees a ling time to assimilate into the groups for those who are a quiet. Ad ministration is very involved in the day-to-day life. They are seen around the building regularly. They participate in some activities( like karaoke) and address us by our names .Food has been a non-stop problem again, the food service is often short-handed and lack training The chefs are not chefs, but line workers promoted to fill in gaps. Not knowledgeable about diets or how to prepare items on their own menus. For example a menu item rarely is served the same every day.
More recent reviews
The food is the most complained about, and for what she is paying you would think she could get a warm meal and not so over cooked leather meats. I feel it's a bit overpriced for what they are truly getting. But my mother likes it there and doesn't want to move so maybe it's just me.
The staff is extremely friendly and supportive. The community has a calendar full of activities including opportunities to socialize in some way almost every day of the month.
The reason for 4 vs 5 is that the staffing lacks on weekends and lunch and dinner menu the same. The staff were very helpful with transitioning my mom. The facility is nice. I would recommend Sentinel Pointe.
Everything just looked very livable at Sentinel Pointe Retirement Community. Things didn't seem cramped. There seemed to be a lot of open space for moving around. Everything seemed very, very good. I didn't notice anything I didn't like or questioned. Everyone was very friendly and helpful. When I had questions, they were very patient with me.
We were recently looking to move my aunt from another facility here in Grand Rapids that had cut services, and a friend recommended Sentinel Pointe. I stopped in for a visit and was immediately impressed. The building is beautiful and the amenities are very wonderful. More importantly, it was very obvious that Sentinel Pointe has a caring staff. I was given a tour by [name removed], who is the Sales Director. As we went through the building, [name removed] greeted every resident we saw by name. Also, many of the staff have worked there for quite a few years, some of them even since the building opened over 20 years ago. We brought my aunt for a tour shortly after that and she quickly agreed that this was the right move. She has now been there a week, and is loving it. The full slate of activities has made it easy for her to get involved and she has already made new friends. In what could have been a very stressful situation, Sentinel Pointe made it very easy.