The Orchards at Canterbury-on-the-Lake

I've been a patient now I Canterbury on the lake for about 2 weeks I believe that all the staff and nurses are pretty cool especially physical therapy however today like most days one of my favorite aides came in her name is Taylor, when I say it just a matter of her taking two seconds to talk to me or to make sure that I have my apple juice cuz she knows I like it or anything just having compassion and she always answer my light quickly she makes me feel like I'm a human and I just obligation or annoyance she always seems to maked e me laugh her little jokes and she just makes my day better like today not feeling good she got my juice helped me get propped up. The aides TRULY make a difference here especially when your bedridden like me. So thanks to all the staff but especially TAYLOR helping making the healing process just a lil better.

I had a great experience during my short stay in the Pavillion. The staff were caring and attentive. Therapy team got me up and moving my first day. The DON was kind and courteous and her team worked very hard at meeting my needs. I would highly recommend.

I highly recommend Canterbury On The Lake Nursing Home Rehabilitation. I came to Canterbury March, 2026 with ALL my lower extremities broken (both legs, knees and ankle) and I was none weight baring. It is now 2 months later and I can independently do everything for myself. I am up walking again. I am VERY GRATEFUL and THANKFUL for ALL the WONDERFUL STAFF that helped me along this journey. I am so glad I chose Canterbury On The Lake. The BEST Nursing Home Rehabilitation in Michigan !!!!!!!!!!!!!!! SPECIAL THANKS AND SHOUT OUT: Clarisse Reed- for giving me such a BEAUTIFUL, Spacious Cozy room to heal in Nancy - Director of nursing for selecting a Great staff of Nurses and CNA’s Nurses- Michelle, Tammy and Linda are exceptional Nurses The BEST CNA’s that took such GREAT care of me- Akeyra, Clarissa and Taylor Physical Therapy Staff are FANTASTIC, Johanna the Therapy Manager is SIMPLY The BEST !!! Jevy OT and Garret PT are EXCEPTIONALLY THE BEST Therapist !!!!!!!!!!!!!! House keeping Staff- clean the rooms everyday,, a special ThANKS to Emmanuel Thanks to the kitchen staff for preparing some really good meals Activity Department does a Phenomenal job with all the creative activities and Bingo was my favorite !!

TERRIBLE!! This place is absolutely awful, do not send ur loved ones here. My mother has been in out of the hospital since October 2025. She was admitted into this facility since January 20206 it’s now April 2026. The care in this facility is inhumane. There is no proper care whatsoever.Nurses, aids, administers no where to be found. The whole facility smells heavily like urine. Them will watch your loved one suffer. My mother had to sit her feces for many hours. They do not respond to call lights, they forget to pass medication. My mother is diabetic and they forget to checks vitals. Doctors appointments never made, phones are always disconnected. There has been constant neglect since the first day. I’ve complained numerous times, I’ve had many meetings and nothings improved. Last week she had a terrible emergency, she was declining significantly, she had multiple bed wounds, infections. She had to beg them to go to emergency. After getting the state involved and complaining an excessive amount of times, we are fed up. DO NOT COME HERE.

Inhumane care. Bed left at 7 inches from the floor. Broken arm, no railing to pull myself up. For days toilet not flushed sink filled half water plastic gloves box left on floor upside down. Staff never available.I checked myself out the second day went somewhere else.