Village at the Oaks

I had a family member move into the Oaks not too long ago after the death of his spouse. He is enjoying this new chapter in his life. Anytime I visit him the staff are amazing m, they’ve taken the time to get to know him and he lives the food. We are so happy he’s found The Village at the Oaks!

This place shouldn’t be trusted with a houseplant, let alone a human being. They promised care and compassion in their memory unit, but once your loved one is through the door, they stop pretending. They quite literally don’t feed people. My family member was left to starve because she couldn’t feed herself and they knew that when they took her in. The aides are unbelievably lazy, and the supervision is even worse. A monkey could run this place better (and probably with more empathy). There are no actual nurses in sight, just untrained staff “medical aides” coasting through shifts while management looks the other way. If you value your loved one’s dignity, safety, or even their next meal.. stay far, far away.

The Oaks is a valuable member of our CarePatrol West MI partnerships, your positive attitude and quickness has helped us all continue to feel at ease with each of our Senior families. Thank you for all you do!

Even though my father lived a short time at this place, it was wonderful. This community is loving and welcoming. I felt my father was in good hands there because it’s safe, clean, maintains activities to keep seniors engaged and it’s secure from outsiders.

As a former employee at this establishment, I wouldn't recommend bringing in a loved one of color, as well as an employee of color, to this facility. I have witnessed and experienced many acts of racism while working at this facility. The administrator Julie Treakle, former nurse Malissa Black, and RN nurse Angela Hicks do not care for people of color at this facility and they showed me this while I was employed there. They like to nitpick and pin false accusations on people of color just to make themselves feel and look better because of the authority they hold. I was recently wrongfully terminated for reporting an abuse, and in return, I received retaliation, discrimination, and termination from Julie Treakle, Malissa Black, and Allison Del Proposto, who is the HR colleague relations employee. I was initially told that I was terminated for "improper transfer" of a resident (not using a gait belt). They were just trying to pin any false narrative that they could on me because the resident doesn't even require the usage of a gait belt. Four days after my termination, they changed the story and stated that I fractured the resident's ribs and bruised her left forearm. If this were true, why wasn't she sent to the ER for further evaluation the same day? How was this resident able to still get fully dressed and go down to the dining area for breakfast with fractured ribs? The resident’s family even stated that she fractured her ribs at home from various falls before residing at the Oaks. How was I responsible for a bruise on her left forearm when I never touched her left forearm? They masterminded a plan to frame me and stated that I allegedly abused a resident when it was proven that the resident had no signs of injury under my care. I also had many witnesses who stated the resident sustained no injuries, but management didn’t want to take what others were saying into consideration. This all stemmed from the abuse I reported that Julie Treakle swept under the rug. Julie didn't like that I went above her and reported the abuse I witnessed firsthand. This is when Julie, Malissa, and Allison came up with the plan amongst each other to tarnish my name. I feel it is truly unfair to work in an establishment and not be able to trust management or HR employees because of the close relationship they share. Right is right, and wrong is wrong. They all stuck together, knowing that all of the information they placed on my name was falsified. Julie, Angela, Allison, and Malissa mean no good to the residents or employees there; they’re only in it for one reason. Please take in what I went through into consideration I wouldn’t want anyone else to go through any of the things I experienced. I've experienced many things at a job, but I've never thought I'd experience racism firsthand at a facility. There have been numerous complaints from families and employees about Julie Treakle's behavior because of the unprofessionalism she shows daily, her unfairness, and her rudeness when speaking to others. There have also been times when residents miss out on important medications because they don't have enough staff, and Julie refuses to get proper training on passing meds and care, so she can assist on the floor when needed. Overall, it’s a great place for people to reside, but with the current management, they’re running dedicated workers away, making harsh allegations against one, and being very prejudiced towards people of color.