Volante Senior Living of Chesterfield

Wonderful staff! Everyone goes above and beyond to care for the residents. The food is amazing

Pretty facility but “looks aren’t everything”. This facility is now called Volante which is the name of the management company that took over Grace Assisted Living and changed the name to The Bay at Chesterfield and now Volante of Chesterfield. In my opinion, the family atmosphere of Grace Premier Assisted Living went corporate after the facility changed ownership. It is my understanding that this facility is now owned and managed by out-of-state corporations. I feel like these businesses are more concerned about profit than senior care. I feel the care quality suffered after the ownership changed. At the time, the turnover of caregivers caused staff shortages, especially on nights and weekends. When I called Volante to voice my concerns, I was told they meet the "minimum requirements for the State of Michigan." That wasn't good enough for me. So, before making a financial commitment, I recommend you visit a couple evenings here and especially visit on weekends. Talk to residents and families on your own. Ask how many staff work in the evenings because I often see only 1 or 2 cars in the parking lot at night. Staffing levels are important. Residents can fall if call buttons go unanswered. That’s why some online sites about long term care recommend using surveillance cameras in the room. Also ask if they currently have a nurse on staff. The former nurse left after the ownership changed. In my situation, this caused medication delays and errors, and delays getting help when I needed it. You should look up "Working at Volante Senior Living" to see what the employees say about it. Finally, you can check for Michigan licensing violations by looking up “Adult Foster Care/Homes for the Aged”. Click on “Look up a Licensed AFC/HFA”. Search for Volante of Chesterfield. Then click on Volante of Chesterfield (underlined) to read the state reports.

I’ve had the pleasure of getting to know the leaders and caregivers in Volante and everyone is extremely compassionate, intelligent, and welcoming! The facility is extremely clean and most importantly, the residents are always happy here!! High quality care and people with hearts of gold are inside these walls. I highly recommend Volante of Chesterfield

Having had 30 years experience working in Senior Communities. I went searching for the perfect place for my very independent 102 year old Dad. I was heading on vacation for a month and needed the perfect assisted living place. I knew what he liked… and I found it in Volante of Chesterfield. I brought his table to play cards, his own bed of 75 years of sleeping, pictures from home, his recliner to watch the birds on the patio. He was invited to eat with a table of social men in which they shared Guy stories. He attended a Veterans Club run by a very experienced Activity Director. She always came by his room to invite him to card games, church services, music programs, exercise programs. The nurses and care team made sure his pills, room, and laundry needs were met. I probably was one of their hardest clients to please. I knew what I wanted for my Dad. They gave my Dad the independence he needed. I was given the gift of knowing my Dad was in the best place for him. Thank-you!

What a beautiful community! Dalonda, Andrew, and Brittany were SO welcoming! I was really impressed with the meals and how spacious their dining area is. Melissa and Shelly are TOP notch med techs that lead in providing quality care that is tailored to each resident’s individual needs. The care staff truly CARE about the residents! Donna provides a full calendar of activities and events that add enrichment, value, and FUN to the resident’s lives. I’d definitely place my loved one in this facility.