Wellbridge of Rochester Hills

Amazing place and people! My husband was at WellBridge Rochester for two weeks. I am so impressed either way the place and everyone in it! I’ve been in places and never got that kind of care. Everyone was so kind and kind spoken, always willing to help him and even me. Were there things that one could complain, for sure but they were small things - petty things. Even the young woman at the Bistro /Starbucks was so kind and helpful. I can’t say enough great things about Amber, the Social Worker who was always so sweet and caring, and set up home care for when he came home. From the first day she told us she was available for any questions, etc. MEALS - I was so surprised to see the aids, nurses, kitchen staff, and even the social worker serving the people’s meals, and being so kind. BTW someone wrote a terrible review about bugs. The place is pretty spotless. NO bugs. The women who were at the front desk were so welcoming. AND THERAPY - everyone knew what was needed for his therapy.

This facility may feel like the right choice. The pictures will draw you in, and it looks new and inviting. You finally think you’ve found a place where your loved one can live peacefully and most importantly comfortably. Then suddenly… a BED BUG. This place is infested with bed bugs. The facility is trying to keep it quiet, but no more. What kind of care is this? They don’t have the funds to call an exterminator? Families are getting bitten every day. You’re visiting and bringing bed bugs back home with you. Please look elsewhere. It’s not worth it.

I cannot say anything about this facility yet. I have only been here 2 days. What I can say is Latosha —cena has been amazing. She knows how to treat people. She has a great heart and has treated my mom so well. I trust her 100%. She makes us feel so much better in a bad situation. I wish we could have her all the time. Such a joy.

POOR CARE DUE TO STAFF SHORTAGES AND NURSES ON THEIR CELL PHONES INSTEAD OF ANSWERING TO PATIENTS NEEDS. WIFE LEFT UNATTENDED IN FECES FOR OVER 4 HOURS AFTER SHE PUSHED EMERGENCY ASSISTANCE BUTTON.

I can’t thank the staff enough for the care and support they gave my mom during her time at Wellbridge of Rochester Hills. From the beginning, she was treated with kindness, respect, and genuine compassion. The nurses, therapists, and aides all went above and beyond to make sure she was comfortable and progressing in her recovery. The facility was clean, welcoming, and felt like a safe place for healing. It gave our family peace of mind to know she was in such good hands. We’re truly grateful.