White Oaks

My mom lived here in 2022. I discovered she was out of her medication because of symptoms she brought to my attention for which I knew she had prescribed medication. I obtained her medication administration records and she had been out of multiple medications for 3 weeks. The problem was not corrected so we obtained in all 4 months of records - before and after our discovery. During all of those months she was out of multiple medications for days and weeks at a time. The administrative director told myself and my family that our mom “is not the only one” out of medications.

My mom lived at this facility during the last year of her life in 2022. During this time she was without multiple medications for varied periods, up to weeks at a time. The administration was aware but did not address the situation and it continued for months as is documented in the records. My family and I filed a complaint with the state of Michigan after my mom passed away. The results of the filing of this complaint and the ensuing investigation can be found at the website for licensing and regulatory affairs of Michigan (LARA) for license [removed]for White Oaks I and II. Contained in the report is documentation of multiple other residents who were without their medications as well. As a result of the investigation, the license of the facility has been changed to a provisional status for a preliminary 6-month period. Prospective and current residents and families need to be aware so that they can advocate for their family member or themselves as they are able.

White Oaks has everything Mom wanted when we were looking for an assisted living facility. On her criteria was private room, beauty shop, Bible study and church service, ability to play cards and to go out shopping. White Oaks has exceeded her expectation. The doctor comes to the facility and her care is better than when she was home. The staff is great. We would definitely recommend the facility.

White Oaks assisted living has been a blessing for my special.needs brother. He seems happier and more friendly with the older ones. He has more things to keep him busy.

My mom lived and died here during the final year of her life 2022. One thing, among many, that occurred here is that she was deprived of multiple medications for significant health conditions for days and weeks at a time - with the full knowledge of administration. (This knowledge will likely be denied, but we have proof) Even after we became aware, due to medical complaints by my mom and our subsequent inquiry, changes were not made, as evidenced by continuing medication administration records we obtained. Due to the fact that we could not move my mom at this time and did not wish to incur retribution, we remained active in her care and waited until she no longer resided at White Oaks to file a complaint with the state. The results of the special investigation can be found at the website for licensing and regulatory affairs of Michigan (LARA) for White Oaks I license AL800315839 and White Oaks II As you will see, the state found multiple other residents, who with one exception were deprived of their medications for varied number of days and weeks at time. The facility is now on a provisional license. If you have family that lives here or that died here, I strongly urge you to check their historical medication administration records - to be informed and be active in their care. There may be some direct damage that you find of your loved one as a result. The owners and administration of this facility need to be held accountable for their actions, inactions and the resultant damages. I venture to say that sadly some residents may have died as a result of the negligence and reckless behavior of those in charge of this facility. It is my suspicion that most families affected have no knowledge of these things. Medications are prescribed for a reason – to treat a variety of medical conditions and improve wellness and longevity. It is logical to conclude that when deprived of medications, including multiple medications for days and weeks at a time, people will become more ill and or die.