Valley View Care Center

I stayed at Valley View Care Center for three weeks and experienced the best care. Nurse Wendy was very patient, caring, and experienced in changing my wound vac My day aides Jodi and Christina were very kind and always came to my room in a timely manner when I needed help. My Physical Therapists Kim and Jacob did an excellent job getting me strong and walking well and my Occupational Therapist Madalyn helped me gain the confidence I needed to overcome my fear of showering with a wound vac. I would recommend Valley View Care Center to anyone who wants professional, caring, excellent care. Thank you to everyone at Valley View Care Center who helped me become successful at home again.

mishandling feeding tubes, and making significant medication errors. Family members have described "sinister" conditions where residents were left in soiled beds for hours, resulting in severe bed sores, and reported incidents of physical injury and stolen property. Similar patterns of "grossly substandard care" led to a multi-million dollar settlement involving several Detroit-area nursing homes in July 2025. Across other locations like Alabama and Idaho, families and employees alike have=ishandling feeding tubes, and making significant medication errors. Family members have described "sinister" conditions where residents were left in soiled beds for hours, resulting in severe bed sores, and reported incidents of physical injury and stolen property. Similar patterns of "grossly substandard care" led to a multi-million dollar settlement involving several Detroit-area nursing homes in July 2025. Across other locations like Alabama and Idaho, families and employees alike have flagged chronic understaffing, lack of infection control, and even daily police visits due to suspected drug activity among staff. I hate the manager the most.

Our brother John has been at Valley View Care Center for almost a year and we are so grateful. When we enter it's bright and clean with a cordial receptionist at the front desk. On a sunny day, the hallway going to John's room is flooded with bright light. The competent, caring and wonderful staff have been a godsend. Wendy, Jody, Marti, April...the list is long, but you know who you are and this family sees you, along with John and we appreciate you. Running a facility like Vally View is no easy task and nothing is perfect when you have patients who need this level of care. I know this having worked in this building over 40 years ago. It's hard work that takes patience, kindness and understanding...even on your worst day. This profession and these people have a special place in our hearts. So many thanks to you all! Ellen Ebers Counihan and Jack Counihan Fran Ebers Rollert and Garrick Rollert

The staff is the only good thing about this home. There are some nice people that work there. Management sucks! My dad has gone down hill fast in the place, no one seems to care about that. The place is Not clean! The windows have had Cobwebs for years. Everything is in disrepair and it smells like piss all the time. They do not encourage showers, using the restroom with assistance, eating, drinking and forget about seeing a physical therapist or physician, they are non existent.

I’m utterly disgusted by the care the residence are receiving. Staff completely rude, I can’t go into much detail but PLEASE if your loved ones are at this facility go check on them, pop up unexpectedly.